Shipping policy

Shipping Policy

Thank you for choosing MAGSHOTS!

Every order is made to order using the photos or artwork you provide. We take great care in creating each MAGSHOT to ensure it meets our quality standards before it's packed and dispatched.

Processing Time

As every order is personalised, please allow 1–3 business days for us to create and prepare your order before dispatch.

During busy periods, such as Christmas, Valentine's Day, Mother's Day, Father's Day and other seasonal events, processing times may be slightly longer. If this happens, we'll keep you informed.

UK Delivery

Once your order has been dispatched, estimated delivery times are:

Standard UK Delivery

Estimated delivery: 2–4 working days

FREE UK Delivery

Available on orders of £25 or more

Please note that delivery times are estimates and may vary due to Royal Mail or courier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

If your chosen delivery service includes tracking, you'll receive a dispatch confirmation email with your tracking details once your order has been shipped.

Delivery Address

Please ensure your delivery address is correct before placing your order.

MAGSHOTS cannot be held responsible for delays or additional costs resulting from incorrect or incomplete addresses provided during checkout.

Lost or Delayed Deliveries

If your order hasn't arrived within a reasonable time after dispatch, please contact us and we'll be happy to help investigate with the delivery provider.